SHIPPING & PICKUP FAQ
How To Get Your Beer
When you place an order on our website, your order is put on hold for pick up at the brewery by default. You have three options for getting your beer; picking it up at the brewery, having us ship it or free delivery in LA County.
You have 90 days from the date of your order to pick up or arrange delivery of your beer. 2022 Syndicate Members have until March 31, 2023 and 2023 Syndicate members have until June 30, 2024.
We always appreciate a heads up, especially if you’ve got a lot of beer waiting. You can reach us by email at email@example.com.
Our new production space is located across the parking lot from Smog City Brewery at:
1879 Del Amo Blvd, Torrance, CA 90501
We will be fulfilling orders between 10am and 4pm on weekdays. We do not have a taproom on site.
Shipping is available in California. Someone over 21 must be available to receive the shipment. To have your beer shipped, you must purchase a shipping box(es) or magnum shipper(s). This is just our way of passing through the cost of shipping. Each shipping box can accommodate 12 items, whether bottles, cans or merch (bulky items like apparel or glassware). One magnum box should be purchased for each magnum to be shipped.
To ship merchandise only, you can purchase a merchandise shipping box, which is less expensive.
We will ship as many of your orders as we can fit in the boxes you’ve purchased. The oldest orders will be prioritized unless you specify otherwise, and do not ship partial orders. We will ship all orders to the shipping address listed on your purchase of the shipping boxes. We can not ship to PO Boxes.
We ship Tuesday for next-day delivery (Wednesday).
Tuesday 4 PM Cutoff for Wednesday Delivery
Any orders placed after 4 PM Tuesday will ship the following week.
We are currently offering free hand-delivery on Wednesdays & Thursdays, on orders over $75 in LA County. Someone over 21 must be available to receive the delivery.
Member Allocations and individual orders that do not meet the $75 minimum do not qualify on their own, but can be delivered along with a qualifying order.
To schedule an order for free delivery, just add $75 or more to your cart and select “Free Delivery” as your shipping option at checkout. Orders placed after the cutoff times will be automatically scheduled for the following delivery.
Wednesday Delivery Area:
Red Block & Blue Block
Cutoff: 5 PM Tuesday Evening
Thursday Delivery Area:
Green Block & Blue Block
Cutoff: 5 PM Wednesday Evening
All shipping and pick up policies are subject to change at any time.
With shipping anything, there is always a risk of your package being damaged during transit. We do not guarantee that any damaged bottles will be replaceable. However, we will offer a refund where necessary, and will always do our best to replace any damaged bottles.
Out of state?