Privacy Policy for Cellador Ales (Kitchen Slugs, LLC)

Last Updated: October 27, 2025

Kitchen Slugs, LLC (“Cellador Ales,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.celladorales.com), use our services, or interact with us in person (e.g., at our bottle shop or events). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.

1. COLLECTION OF YOUR INFORMATION

We may collect personal information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, phone number, and date of birth (for age verification), that you voluntarily give to us when you register for our newsletter, sign up for SMS alerts, purchase products, or interact with us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase from our site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Square, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Process payments and fulfill orders.
• Deliver products and manage shipping.
• Email you regarding your account or order.
• Send you our newsletter and other marketing communications (email and SMS) that you have opted-in to receive.
• Respond to customer service requests.
• Monitor and analyze usage and trends to improve your experience with our Site and services.
• Perform age verification as required by law.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, SMS delivery, hosting services, customer service, and shipping assistance. The third-party service providers we currently use include:

• E-commerce Platform: WooCommerce
• Payment Processor: Square
• Email & SMS Marketing: Mailchimp & Klaviyo
• Website Analytics: Google Analytics
• Shipping Carrier(s): GLS
  These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• We do not sell your personal information to third parties.

4. TRACKING TECHNOLOGIES

• Cookies: We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site (e.g., remembering items in your shopping cart).
• Website Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies on the Site through the use of first party and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity.

5. SECURITY OF YOUR INFORMATION

We are committed to protecting your personal information. We implement a variety of administrative, technical, and physical security measures designed to safeguard your information against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, data encryption, firewalls, and secure socket layer (SSL) technology.

While we take reasonable and commercially acceptable steps to protect your personal information, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee the absolute security of your personal information. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We encourage you to take precautions to protect your personal data when online, such as using strong, unique passwords and being mindful of the information you share.

6. RETENTION OF YOUR INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. YOUR PRIVACY RIGHTS

• Access and Correction: You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies in that information.
• Opt-out of Marketing Communications: You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails we send or by contacting us directly. You can opt-out of SMS alerts by replying “STOP” to any message.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Be aware that doing so could affect the availability and functionality of our Site.

8. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Cellador Ales (Kitchen Slugs, LLC)

Email: info@celladorales.com

Website: www.celladorales.com